Then, go to Apps or Application Manager depending on your device. Scroll until you get to the Google Play Store entry and tap it. Then, tap Storage. Tap each one. A preference reset will roll back to the default preferences. It may help you fix the problem and allow you to download apps using your mobile data. On the following screen, tap the three dots icon. That will present you with an option to reset app preferences. Tap Reset app preferences to do it.
Enabling Airplane mode will turn off all connectivity on the device. Leaving it off for a few minutes and then turning it back on may fix the mobile data app downloading problem.
I went through the same thing as you did I even got a new phone, then I got a new Sim card and still have the problem no dear Apple new one it was. Let me know how it goes! I hope it works. Ridiculous problem to have in the first place, ridiculously easy fix if you know where to look!
Thank you Christian. Turned watch back on and voila fixed!! I have been pulling my hair out for days over this.
Thanks again. Thank you so much. Had same problem for 6 weeks. Like most complicated problems the solution is way simpler that what we were looking for. I was going crazy trying to fix this until I came across your solution.
I have asked tech guys who do this for a living and my months-long problem just went away with a simple google search. Thank you!!! Nice Googling. Christian, Thank you so much for such a great post, along with the pictures of the screen.
It was very helpful and you have provided a wonderful service for many. Easy fix, if you know where to look. Glad I could help. Tell a friend share the post on Facebook and help them out too! Fantastic advice. Thank you so much for your help. It looks as if writing this blog post was a good idea. Another desperate user saved! Thanks so much for your skills, clear step-by-step explanation and generosity in sharing with the rest of the world.
Tell a friend. Tell a friend— share it any way you can. Apparently this is a widespread problem. Glad I could help you. Thank you! Thank you!!!! This fix was exactly what I was looking for, and it was driving me nuts. Buried down in the UI, never even thought to scroll down once….
You are brilliant! I am so glad that I could help you. Next time, ask me first! Thank you for doing all the hard work for us!
Nice to see folks out there still doing it the old fashioned way! Thanks a million. Fixed my co-workers phone in just a couple of clicks. Now he thinks I am a sorcerer or something. Thank you thank you thank you! Greetings Frank. I work tech care and had a customer with this same issue, and it resolved it perfectly, thank you!
Add me to the list. I feel a bit stupid for not going to the store sooner but i just dealt with it. Same problem, similar solution. I checked my settings, and Mail was on. Turned it off and on again. The most surprising part of the story is when your friend Laura goes to the Apple Store and instead of telling her how to solve the problem, the sell her a brand new iPhone 7….
Two years and several apple stores later I had completely given up. Thank you SO much for this information, it immediately fixed the problem. The biggest problem with taking it to an Apple Store was they all have wifi so it was always working fine when I brought it to them?
That part about all of the Apple Stores having WiFi, so the phone always worked— it would be funny, except for all the trouble. Glad you have it working now! What can I say but thank you.
Email now fixed, cheers xx. Thank you so much!!!! I have had this problem for over a year and finally took it to a Bell store as I have Bell email.
They spent over an hour trying to fix this to no avail. I googled the problem and it was fixed in two minutes after I read your solution. I did check that setting and the mail was ON. We still have not resolved the issue and multiple IT people cannot solve it.
I have deleted accounts, reset network settings, added account back on to no avail. Everyone has Verizon as the carrier, no changed made to our Exchange. Does the Mail work when on WiFi, but not when on Verizon cell service— or neither? Yep, when Wi-Fi on everything catches up, on cellular, notta.
Seems to be am issue with our go daddy certificate, but go daddy has verified it. Also used other cell providers like sprint and there was no problem, instant over cellular.
It seems to be a Verizon issue but customer service just says to install outlook app. That is my stumbling block on this. So, great as long as my attorneys are somewhere wifi is available, but when they are on the road, meeting at a courthouse, meeting witnesses at a scene, they cannot communicate via email with no wifi. All out of the blue last week while I was on vacation, of course!
Wild guess: turn SSL off? I have a similar problem except my personal yahoo and gmail works on both wifi and cellular but my exchange only works on wifi. Any help? I think this might be a certificate problem. Who hosts your email, and who is the cell phone service provider? We do not have the newer encryption protocol on our server, so we are getting ready to load that on and then we will see.
It makes sense as far as how our Android phones were fine and the Iphones were not. They have all gone away on their own. I think they are having problems. While adding the newer encryption protocol file on the server, we noticed the IP 6 address was filled in and it should not be — — it was either corrupted by something or something had forced an IP address in, hard to say. Anyway between deleting that and the file update I am happy to say everything is working.
I try to avoid IPv6 myself. But, it was there whether connecting via wifi or cell, yes? Thank you for providing a forum to help fix these problems and to not feel like we are going crazier than we already are! Thank YOU. You have no idea how much this helped me. This has been a huge pain — but you sir, are awesome. I am really glad to hear that I helped you out.
Same here, ipad of a co-worker, worked fine for 6 weeks , until the error. Removing and reinstall account, it did accept the Exchange account settings, and even the tree with maps showed up, but no mails.
On my test ipad both on IOS On his device it did not. For the record, our mail settings are pushed with Sophos MDM. Any details you can give? Now it works outside of wi-fi range. Will take the phone with me to work to test it some more…. I can see deliberately switching it off completely, but not just for Mail. It would be hard to do by accident, due to the control itself being way down the list of apps with a cellular data on-off switch. Unfortunately me and my colleagues are facing the same problem as a few above, where our iPhones all started rejecting Mail over WiFi a few weeks ago.
See the comments below— we had one person who deleted her email account from the iPhone, set it up again, and it would verify if she was on WiFi, but not if she was on cellular.
She fortunately was able to get the server people to apply the latest MS Exchange patch, and the problem went away. This was so helpful. I had done everything on your list repeatedly since April… in addition to checking IMAP setting on gmail account via email. So many little details, so many little settings to miss. Thank you thank you thank you. So check for updates to your operating system. Alternatively, search Update using the search bar in Settings. We hope one of the above solutions restored the mobile data on your phone.
If it's still giving you trouble, disable VPN on your phone in case, you use it and check whether you have sufficient credits or balance in your mobile to use data. Next up: Did you know you can find Wi-Fi hotspots with the help of the Facebook app? Know how to do it. Removing unwanted followers from your Instagram account is quite easy. Here are 5 best ways to remove followers on Instagram. If you no longer want to receive calls or messages from a contact on Microsoft Teams, you can block them.
The article covers the different ways you can block them on Windows, Android and iOS devices. You can use the Instagram 's Collab feature to partner with your friends and work on a common posts on your feeds. Gmail power users should utilize the templates for emails to save time and efforts. Here's how you can create and manage templates in Gmail. Are the web pages acting weirdly on Google Chrome?
Here's how you can fix unresponsive web pages in the Google Chrome browser. The option you see depends on your region, but you'll definitely see one of these options in the first group of settings. Tap the back button to return to the Settings menu. Now that you can use the App Store without Wi-Fi, there's only one more setting to check. Scroll down and tap App Store.
It's in the fourth group of settings on the Settings menu. Tap App Downloads. Three options will appear. Select a download option. The option you select here determines how app downloads will work when you aren't connected to Wi-Fi. Once you make a selection, you can proceed to downloading the app. Tap Always Allow if you never want your iPhone to ask for permission when you try to download an app without Wi-Fi.
If the app is larger than MB, you'll be prompted to approve or deny the app download if Wi-Fi is of. Tap Always Ask if you want to be prompted every time whether to download the app if not connected to Wi-Fi. Allow app updates over cellular optional.
If you want to allow the apps you download to install their own updates in the background while you're using cellular data, slide the "App Updates" switch near the top of the screen to the On position. Method 2. Turn off Wi-Fi if you'd prefer to use your cellular data plan.
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